TERMS AND CONDITIONS

Name: Big Splash Laundry & Dry Cleaning
Address: 1402 W Lantana Rd, Lantana, Florida, 33462, US
Telephone: 561-806-3749
Price range: $

BIG SPLASH LAUNDRY & DRY CLEANING

Terms & Conditions

Effective Date: January 1, 2026

SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends appointment confirmations, pickup and delivery updates, customer support communications, scheduling notifications, and service reminder messages to customers who have booked services with Big Splash Laundry & Dry Cleaning through our website, scheduling forms, or other communication channels and have explicitly opted in to receive SMS notifications.

Opt-in is collected through website forms with a dedicated checkbox for SMS consent. By opting into our messaging program, you agree to receive text messages related to the services you requested from Big Splash Laundry & Dry Cleaning.

Messages may include:
• Appointment confirmations
• Pickup and delivery notifications
• Scheduling reminders
• Customer support communications
• Service updates
• Responses to inquiries submitted through our website

Message frequency may vary depending on your interactions with our business and the services requested.

2. Opt-Out & Support Mechanisms

You can cancel the SMS service at any time. Just text "STOP" to the phone number that sent you the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at:

Phone: 561-806-3749

3. Carrier Liability Clause

Carriers are not liable for delayed or undelivered messages.

4. Message Frequency Clause

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages based on your service requests, appointment scheduling activity, and interactions with our business. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

5. Supported Carriers

Our SMS program works with most major U.S. wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

6. Age Restriction

You must be 18 years or older to participate in our SMS messaging program or use our services without parental or guardian consent.

7. Privacy Policy Link

If you have any questions regarding privacy, please read our privacy policy: https://bigsplashlaundry.com/privacy-policy/

General Terms

This website (the “Site”) is owned and operated by Big Splash Laundry & Dry Cleaning (“Company,” “we,” “our,” or “us”). By accessing or using this Site, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any additional policies or conditions that may apply to specific sections of the Site or services offered by Big Splash Laundry.

Accessing the Site in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms & Conditions.

We reserve the right to modify, update, or replace these Terms & Conditions at any time. Any changes will be posted on this page with the updated effective date. Your continued use of the Site after changes are posted constitutes your acceptance of those changes.

Laundry Services

Big Splash Laundry & Dry Cleaning provides services including but not limited to:
• Laundry Pickup & Delivery
• Wash Dry & Fold Service
• Commercial Laundry Service
• Commercial Linen Laundry Service
• Dry Cleaning
• Self-Service Laundromat Access

Service availability, turnaround times, pricing, delivery windows, and scheduling may vary based on location, weather conditions, holidays, operational capacity, and other factors.

While we strive to provide reliable and timely service, we do not guarantee exact turnaround times or uninterrupted service availability.

Customer Responsibilities

Customers are responsible for:
• Checking all pockets before submitting laundry
• Removing valuables and fragile items
• Following garment care instructions when applicable
• Providing accurate pickup and delivery information
• Ensuring laundry is accessible during scheduled pickup times

Big Splash Laundry & Dry Cleaning is not responsible for:
• Damage caused by items left in pockets
• Normal wear and tear
• Manufacturer defects
• Color fading or shrinkage due to improper labeling
• Items not claimed within a reasonable timeframe
• Delays caused by circumstances beyond our control

Pickup & Delivery Services

Customers using pickup and delivery services agree to:
• Have laundry ready at the scheduled pickup time
• Provide safe and accessible pickup and delivery locations
• Ensure someone is available if required for delivery

Missed pickups or inaccessible locations may result in delays or additional service fees.

Payments & Billing

Payment may be required before, during, or after services are completed depending on the service selected.

By providing payment information, you authorize Big Splash Laundry & Dry Cleaning to process charges related to requested services.

Prices, service fees, minimum order requirements, and delivery fees may change at any time without prior notice.

Intellectual Property Rights

All content on this Site including logos, graphics, text, website design, images, branding elements, and other materials are the property of Big Splash Laundry and are protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, republish, transmit, or exploit any Site content without prior written permission from Big Splash Laundry & Dry Cleaning.

Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience only. Big Splash Laundry & Dry Cleaning is not responsible for the content, policies, security, or practices of third-party websites.

Disclaimer Of Warranties

All services and website content are provided “as is” and “as available” without warranties of any kind, either express or implied.

To the fullest extent permitted by law, Big Splash Laundry & Dry Cleaning disclaims all warranties including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted website operation, error-free functionality, or continuous availability of services.

Limitation Of Liability

To the fullest extent permitted by law, Big Splash Laundry & Dry Cleaning shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from:
• Use of our website
• Use of our services
• Delayed or missed pickups/deliveries
• Loss or damage to items
• Website interruptions or technical issues

Our total liability for any claim shall not exceed the amount paid for the applicable service.

Termination

We reserve the right to suspend or terminate access to our website or services at any time without notice if we determine that a user has violated these Terms & Conditions or engaged in unlawful, abusive, or inappropriate conduct.